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Whether you have a question, want to book a trip, or just want to say hello — our team is ready to help.

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+91 96129 46960
+91 82599 27756

Mon - Sat, 9:00 AM - 7:00 PM

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gttravels12345@gmail.com

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Jail Road, Near Subash Chandra Bose,
Shillong, Meghalaya 793001

Open Mon - Sat, 10 AM - 6 PM

+91 96129 46960

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FAQ

Frequently Asked Questions

Find answers to common questions about booking, payments, and travel with us.

You can book a tour package by filling out the inquiry form above, calling us directly at +91 96129 46960, or sending us a WhatsApp message. Our travel experts will get back to you within 24 hours with a customized itinerary and quote.

Cancellations made 30+ days before departure receive a full refund minus processing fees. 15-30 days: 50% refund. Less than 15 days: no refund. We recommend purchasing travel insurance for added protection.

Absolutely! All our packages are fully customizable. You can modify the itinerary, accommodation, duration, and activities based on your preferences. Just let us know your requirements and we'll create a tailor-made experience.

We accept bank transfers (NEFT/RTGS/IMPS), credit/debit cards, UPI payments, and EMI options through select banks. A 30% advance is required to confirm your booking, with the remaining balance due 15 days before departure.

While travel insurance is not included in our standard packages, we highly recommend it and can help you purchase a comprehensive travel insurance policy through our partner providers at competitive rates.

In case of weather-related disruptions, our on-ground team will rearrange your itinerary with alternative activities or extend your stay as needed. We prioritize your safety and comfort above all else. Our 24/7 support team is always available to assist.